Common Problem

Ｑ1:Why register as a member of Shenzhen Jinpeng Microelectronics Co., Ltd.？

只有注册用户才can深圳市金朋微电子有限公司主页进行采购，And enjoy a variety of discounted price packages and points gifts；

只有注册用户才can登录"Member Centre"，Use the rich membership features provided by Shenzhen Jinpeng Microelectronics Co., Ltd.，Manage your own profile；

Only registered users can get our promotional gifts or cash coupons。

Ｑ2：How to order goods in Shenzhen Jinpeng Microelectronics Co., Ltd.？

You can first browse the homepage of our website to find out the product model you need.，See your satisfied products can be added directly to the shopping cart，Then pay the order and pay。

Ｑ3：Whether all the required component models can only be purchased on the website?

At present, all the inventories that can be found on the website of Shenzhen Jinpeng Microelectronics Co., Ltd. can be purchased directly.，Basically guarantee the same day/Shipped the next day；If the spot is temporarily sold out，We can help you order for free。Suppose you need the product we have in the mall.，We can even help with purchasing。

Ｑ4:Forgot my password how do？

When you forget your password，Please login to the registration page，Click"forget password"，The system will automatically pass your passwordemailTell you，You can log in"Member Centre"Change password，To ensure your interests。

Ｑ5:Can Shenzhen Jinpeng Microelectronics Co., Ltd. order a contract?？

可以。After the customer submits the order on the website of Shenzhen Jinpeng Microelectronics Co., Ltd.，Customers can operate print sales contracts on the websitePDFfile。The contract is a contractual contract for the order between the parties，Legally binding。

Ｑ6:How to track orders and shipments of Shenzhen Jinpeng Microelectronics Co., Ltd.？

After the customer submits the order online，Shenzhen Jinpeng Microelectronics Co., Ltd. will inform customers of the status of orders through SMS.。Order placed the next day，Customers can“My Order”View the real-time shipping status of the order。Customers can also“My Order”Inquire the domestic express delivery waybill number，Master the status of your order in real time。If you have any questions about the delivery date of the order，Can contact the core city customer service hotline0755-83290222Or through online customer service。

Ｑ7:How to issue the invoice of Shenzhen Jinpeng Microelectronics Co., Ltd.？

Shenzhen Jinpeng Microelectronics Co., Ltd. can order all orders（The amount is full3000Above yuan）Issue a VAT invoice，All products are subject to formal taxation according to national requirements.。

Ｑ8:Shenzhen Jinpeng Microelectronics Co., Ltd. accepts telephone inquiry?？

可以。Customers can call customer service hotline if they have any needs.0755-83290222，We will do a manual query for you.。But because online orders involve personal information，We recommend that customers place orders on the Internet to complete the operation.。

Ｑ9:If there is a quality problem with the goods，How to return？

Shenzhen Jinpeng Microelectronics Co., Ltd. only provides original authentic channels of transparent channels.，100%Quality assurance。When customers have questions about the quality of the products received，Please call the customer service hotline at the first time.0755-83290222，We will quickly communicate with suppliers.，And process according to supplier quality issues，Arrange the processing of return。Complaints and return requests for issues related to product quality，Please receive the goods15Within days。

Ｑ10:What is the specific procedure for order delivery?？

After receiving your payment，We will arrange the order for you.；After successful order，Your order status will be modified to“Wait for delivery”。After Shenzhen Jinpeng Microelectronics Co., Ltd. received the goods，Will arrange delivery for you in the first time，Your order status will be changed to“Waiting for receipt”。To ensure that products are delivered to you in a timely and accurate manner，Please fill in the detailed consignee information and contact information when ordering.。